I have found dealing with Vastern Timber an absolute delight!
The customer support were very helpful & more importantly, very “adviceful”.
They had the patience to send me various quotes, depending on profile chosen & bits I’d forgotten to add, added. Once the order was decided, Dee was particularly efficient in arranging split date deliveries & Andy the driver was indeed very efficient, arrived first thing in the morning as arranged & was very friendly to boot 🙂 The quality of the cladding & custom cut planed timber is very good, as was the price. I would have no hesitation in thoroughly recommending Vastern Timber to anyone thinking of using them 🙂
Rob“Happy to report my fitters have started fitting your floorboards. It already looks STUNNING and they haven’t even finished fitting them or sanding and oiling them! It’s left me wanting Vastern Timber barn grade oak flooring in every room!!! Watch this space.”
Lydia Robinson. Director of Design Storey
“The timber we used had to be of a certain quality to withstand the complexity of the deck geometry and to achieve the very narrow cladding module. Vastern Timber’s products delivered the quality we needed and the cladding has been durable and robust. Vastern Timber were very accommodating and really helped us find a module for the cladding that fulfilled our desire for a narrow cladding, but which was also efficient and minimised costs by working with standard plank sizes cut down. They also provided good technical support for the decking installation. We are very happy with the results and would definitely recommend them to clients and contractors.”
“I had meant to get in touch some weeks ago but with one thing and another … It was just a quick note regarding the British Western Red Cedar I picked up from you at the start of September. We finished fitting the cladding at the end of September. The client was extremely pleased with the result (which is always pleasing for us) but she especially asked me to thank yourselves for the timber.
Once again many thanks for your help with this project.”
“Greatly impressed by the sheer quality of all that you supplied
The 45 x 145 lengths were perfectly true and machined beautifully
All in all – very pleased
PS possibly the cheeriest delivery driver I have ever encountered!”
“It is always a risk buying remotely, but I have to say that I am absolutely delighted with the service we have been given and the product we have received. Please thank everyone involved in this order.”
@VasternTimberUK are the most helpful company ever! Thanks X
Damon & Suzanne
“We’d like to say a big ‘thank you’ to the team at Vastern Timber. During our first meeting with Tom, he was able to advise us on creating the highly unusual and distinctive look we wanted to achieve for the cladding of our property – at that point we knew we had found the right company to work with. Our cladding was created using air dried British Oak with a custom profile and in different thicknesses, all of which was delivered on time and to an exacting standard.
Vastern Timber’s ability to advise and work with us as an end client, was vital in making our vision of our property a reality. The cladding has been installed and looks beautiful – it is everything we wanted and more. Vastern Timber’s knowledge, product and service is exceptional, and we cannot thank and recommend Tom and his team highly enough.”
Ben Clements. Clements Building Contractors Ltd.
To all at Vastern Timber.
“I would like to thank you for supplying Clements building contractors ltd over the past 15 years with great customer service, advice and a large range of quality products. I feel what you have delivered for my company from our orders being placed, through to timber being delivered to site, which has always been on time, is second to none. Nothing is ever too much trouble for all at Vastern Timber. I look forward to the future with Vastern Timber.”
Tom Dorritch. Furniture maker. http://www.orpago.co.uk
“I use Vastern for all the hardwoods that I need for the pieces of furniture that I am commissioned to make. The vast selection of timbers that they stock is fantastic and I am able to spend the time picking through and selecting exactly what I want. When I am doing this I do not feel rushed and am always helped by at least one member of the team.”
Andrew Wong. Modernarc Limited.
“We have used Vastern Timber for a number of years now as our supplier of choice. They have supplied us with bespoke sections for cladding and larger pieces for our furniture projects.
The team at Vastern Timber are always friendly and helpful, and able to offer good constructive advice and assistance.”
Peter Chant. The Oak and Pine Barn.
“Having been a trade customer of Vastern Timber for many years, I find their knowledge and expertise second to none. I am always amazed at the stock level they carry, and the selection of different British timbers available. The one thing I notice is the quality of service and help I receive with whatever project I am trying to achieve in wood.”
Michael Wareham. Natural Woodflooring.
“I would like to thank you and your staff at Vastern Timber for the continued support in the supply of our wood flooring. The flooring is always excellent quality, well machined and delivered on time. I look forward to continued co-operation. Thank you.”